Job Description

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

Serves beverages and food orders and promotes the retail pastry sales and gift basket programs in a courteous, efficient, and professional manner in accordance with The Hotel Hershey guidelines.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Serves beverages and food orders and promotes the retail pastry sales and gift basket programs in a courteous, efficient, and professional manner in accordance with The Hotel Hershey guidelines.

• Using and maintaining the espresso machine.

• Knowing the complete Chef’s Market food and beverage menu

• Ensuring the quality and appearance of coffee order presentation

• Taking phone calls

• Other duties as may be assigned.

Qualifications:

• Must be at least 16 years of age or older.

Knowledge, Skills, and Abilities:

• Must represent property image in compliance with The Hotel Hershey standards.

• Must have the ability to properly speak, write, and communicate English.

• Must have a positive attitude and exceptional guest service skills.

• Must be able to use the telephone properly and computer system.

Job Demands:

• Must be willing to work weekends, and holidays and maintain a flexible schedule.

• Must be able to stand and walk for extended periods of time (length of shift).

• Must be able to lift up to 50 lbs. and must be able to bend and reach without restrictions.

• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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